Current Date :June 13, 2024

Top 6 Tips for Writing a Good Bug Report

Learning how to write a good bug report has become imperative. Today, all the development teams are trying to find the best bug-free and bug-free software solution.

Even the best-designed solutions are susceptible to logic problems at the cell level, where all other software problems are excluded. The secret to a great solution is the reporting workflow that allows you to address these issues as soon as they are identified. 

At the center of this workflow is the bug report document, which provides details about the problem you just discovered.

Here are the top 6 tips for creating informative bug reports.

Describe the bug very clearly

Most QA engineers at top software testing companies say that bug reports should have a clear description of the bug. Some generic descriptions, such as “button does not work”, were not informative, making it difficult for the development team to prioritize their resolution efforts.

Start with a clear summary. “It’s the first thing a developer reads, and it should answer questions like what, when, and where,” says Anna Serguts, senior quality assurance engineer at Orangesoft. The report

should provide a short but descriptive summary of the problem, providing answers to important questions. Also, instead of the button not working, you can write: “The [name] button at the top of the [name] page caused the program to crash after the action that caused the crash].”

Never forget that you may need to translate the final information about the error initially identified by the user. Often, people outside of development and QA teams tend to focus on the quality of the problem, rather than the magnitude of the problem.

Your team should use a standard bug report template so everyone knows the information they need to fix the problem.

Provide a detailed description of the environment

The head of quality assurance at KeenEthics stated that it is important to understand not only the behavior of a vulnerability but also the context in which it occurred. It also includes information about the browser or mobile application used, software version, device operating system, etc. This will make it easier for the development team to understand the context in which the error occurred, as the issue may not only affect outdated devices or operating systems.

LOOKING FOR A DEDICATED TEAM TO ENHANCE YOUR PRODUCT’S QUALITY

Mark specific steps to reproduce the bug

To properly fix a bug, the developer must know how to reproduce it, which requires certain steps, because the bug will only occur under specific circumstances or after triggering a chain of single action

Some say the steps are correct in case the developer could have reproduced them at least 3 times. It can also be reproduced 10 times and record the total number of times the error occurred, for example, 6 times out of 10.

Incorrect steps prevent the developer from reproducing the error in any way.

If a tester or user does not correctly tell you how the bug occurred, the development team will reject it until it is identified again.

Prioritize Bugs

Not all bugs are created equal. Some bugs may be minor issues that don’t impact the overall functionality of the software, while others may be critical bugs that need to be addressed immediately. When writing a bug report, it’s important to prioritize the issue based on its severity and impact on the user. This will help the developer understand the urgency of the issue and prioritize their efforts accordingly.

Remember to attach the attachment for clarity.

A picture is worth a thousand words, and GIFs and videos cost more, says Jay Gadi, engineering manager at Soapbox. Go ahead and take a screenshot, GIF, or video of the error to see how it happened.

Technical troubleshooting is 100 times easier when you notice it at the right time.

Clearly visible errors in screenshots can save a lot of time. If you can’t spot an error with screenshots, record a video with full feedback on your actions, and expected and actual results. Never forget to attach existing crash logs. Now you know what a bug report is. is not it?

Put someone in charge of making good bug reports.

Expert recommends that you designate someone to file bug reports. This could be your product manager or technical lead. Without a designated person, one would assume that another person would take care of all the paperwork, and this error could be lost.

Also Read: What To Expect When Partnering With A Software Testing Company

Conclusion

For some reason your workflow doesn’t allow anyone to handle bug reports, be sure to value and encourage accountability from your team – anyone who finds a bug or is notified by a user must report it.

By consistently applying bug reports, you’ll be able to easily establish an efficient workflow that keeps your development team on track and your users happy.

If you want to write a good bug report, contact TestUnity, one of the most reputable software testing companies in India. We provide various testing solutions.

TestUnity provides testing services on-demand, serves projects of any scale, and is ready to start with a few days advance notice. Choose to team up with a QA services provider like TestUnity. Our team of testing experts specializes in QA and has years of experience implementing tests with different testing software. Get in touch with a TestUnity expert today.

Share

Testunity is a SaaS-based technology platform driven by a vast community of testers & QAs spread around the world, powered by technology & testing experts to create the dedicated testing hub. Which is capable of providing almost all kind of testing services for almost all the platforms exists in software word.

Leave a Reply

Your email address will not be published. Required fields are marked *