Current Date :June 13, 2024

The Definitive Guide To Crowdsourced Testing

To compete in today’s global market, you require to be able to launch your mobile app as efficiently and quickly as possible. One software testing method that enables organizations to be both cost-effective and fast is crowdsourced testing. 

Also known as crowd testing, it’s a remarkable example of the phrase “two heads are better than one”.

Different from in-house or outsourced QA testing where testers and software testing preside at one central location, crowd testing is a combined effort from people at different workplaces. With its roots in the Open Source campaign, crowdsourced mobile app testing utilizes the effectiveness and skillset of various, individual testers. The remote, on-demand “crowd” has all the required tools at their disposal. 

What is Crowdsourced or Crowd testing?

In recent years, Crowd Testing has achieved much importance as it not just only the way to get feedback, real insight about the product’s quality or to discover bugs/defects but also the testers are getting compensated for their efforts. The flexibility provided to the testers in terms of salary, time, work location, a diverse range of testing options for testing a diverse range of applications, and much more has convinced many testers to pick Crowdsourcing Testing as their second job.

Nowadays, with easy access to the internet by the web or mobile devices, awareness of social media has played a significant role in helping individuals to exercise their technical knowledge, thoughts, permutation of situations, and experience as a part of Crowd Testing to accomplish their goals which is the quality improvement.

In many cases, “Crowdsourced tester is shown to be more realistic tester than an experienced tester”.

People’s first response about Crowd Sourcing and its actual meaning:

It is often misunderstood with the thought that Crowd Testing is all about engaging a crowd of people to test a diverse variety of applications on the basis of their skill set and the tester is compensated for each valid bug/defect they report.

How does crowd testing work?

Crowd teams observe project jobs, identify issues, and report defects in real-time so internal QA engineers can fix problems and manage a seamless user experience.

Crowdsourced QA testing works in several ways:

  • BYOD or simulation: Many crowd testers employ their own real device/OS combinations in the wild to mirror the real device, network connectivity, and global locations used by app customers. Many crowd testing companies direct testers to device emulators or virtual machines which can be effective in some situations like rapid automated testing for quick validation. 
  • Direct or indirect: Organizations either work through the crowdsourced testing companies which give fully managed or co-managed testing service choices. Or they can go directly to individual testers to provide directions and input.
  • Types of testing: Crowdsourced testing varies from exhaustive exploratory testing to very particular functional testing. It crosses other abilities like usability testing, localization testing, and location testing.

Pros of crowd testing

Crowdtesting includes many individuals, usually with better QA and a reduced cost. Other major advantages that assure an application is ready for launch include:

  • Speed – The importance of developers getting timely and appropriate bug information is crucial. With such a large, global number of people included in the testing, crowdsourced testing points to fast execution and better decisions. 
  • Efficiency – Crowd teams help some clients in time-varying bursts to handle peak workloads. This peak-demand testing approach leads to the most effective utilization of testing resources. Organizations benefit from these burstable instances because they get a high volume of QA resources for a short span of time only when necessary meaning they can handle day-to-day testing with fewer resources when necessary. 
  • Cost-effective – To decrease labor costs and dramatically increase efficiencies, today’s software development teams tap into on-demand crowdsourced QA services. It enables you to conduct testing without appending a permanent employee… and the salary, pension, and other costly benefits acquired. Costs are dramatically decreased by applying the time-varying resource provisioning of managed crowd testing.
  • Localized insights – Crowdtesting is excellent for testing localization projects. With access to diverse thoughts and a shift in language, well beyond the traditional  translation-based strategy
  • Usability testing capability – Through the influence of crowdsourced testing, companies are able to discover quickly where their mobile application needs to be revised, updated, or repaired in order to avoid losing out on potential users. Crowdsourced testing gives real users, on real devices, in their target markets.

Cons of crowd testing

While the pros of speed and flexibility of crowd testing are exceptional, some issues can arise if you haven’t built a concrete test plan or rely on unsupervised testers from a marketplace.  

  • Corporate assimilation – An in-house QA team absorbs seamlessly into the company culture allowing it the opportunity to maintain a steady and clear dialogue.  While crowdsourcing can commence to more ambiguity in testing tasks. 
  • Not equal errors – A dedicated test team familiar with the mobile app has a higher likelihood of discovering more important bugs and errors. 
  • Confidentiality – With crowdsourcing, you never truly know who is testing your product. 
  • Beyond beta testing – While it’s simple to obtain enough qualified users to carry out small tests, as jobs become more complex the available talent pool becomes more challenging. 
  • One-sided conversations – If you use the incorrect crowdsourced vendor, you lose the ability to communicate directly. This needs more upfront work in order to give them sufficient instruction. 


Thus we can conclude, Crowdsourced Testing is the most secure, cost-effective, and fast way to discover a product’s quality, making it bug-free. It’s a unique method of involving hired consultants, skilled users, and professionals for testing different applications under real-world conditions.

Testing applications with the user’s viewpoint and with the real crowd below real-world conditions is the best way to create successful software.

Crowd Testing can be explained as very efficient in finding UI-based and configuration-based bugs before the Production release of any application. So, it serves as complementary testing prior to the production release of any product. Thus it serves as an addition to a testing team of any company but should not be thought of as a replacement for the testing team.

TestUnity is one of the world’s leading crowdsourced testing companies, with high-profile clients. Unlike several other testing companies, TestUnity’s large-scale testing population is filled with committed, expert testers who are examined and graded frequently, assuring your app, eCommerce, or website is tested by only the most high-quality, professional testers.

Using this community, TestUnity offers 24 days’ worth of testing in just 24 hours, with results then experiencing secondary authentication by in-house teams who then verify and prioritize the defects in order of severity, through video and screenshot data, assuring your internal teams address the most impactful issues first.


Testunity is a SaaS-based technology platform driven by a vast community of testers & QAs spread around the world, powered by technology & testing experts to create the dedicated testing hub. Which is capable of providing almost all kind of testing services for almost all the platforms exists in software word.

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