Current Date :June 13, 2024

Key Performance Indicators For QA Testers To Unlock Their Full Potential

Admit it, you’re below pressure as a Test Manager to test applications faster and deliver them within short deadlines with practically zero defects. Seems so straightforward, right?. However, growing these two criteria (speed and error identification effectiveness) on their own requires a well-balanced combination of resources, methods, and software testing tools. When well-orchestrated, everyone can promote up their team’s testing performance and catch more defects before the final product update.

It’s worth recording, though, that reinforcing main performance indicators will help you in achieving your velocity and regular testing deadlines. You can be guaranteed that by reaching and exceeding the Key Performance Indicators mentioned in this article, you’ll be driving your QA company closer to greater productivity and optimization. Drop the idea of hiring more QA testers because that is not going to fix your problems if your Key Performance Indicators aren’t well laid out. Also, automation isn’t always the most suitable solution because it can add additional overhead and repair costs, as well as long-term costs. The only answer for you is quantifiable data that can be converted into Key Performance Indicators.

To put it another way, the trick to obtaining the true value of your QA company is to pin down your theory on QA scorecards and Key Performance Indicators tracking. In this article, we’ll go through some important Key Performance Indicators that can transform your QA strategy & performance overnight. So without further delay, let’s jump right in.

1. Requirements that are addressed

We’ll keep a record of the percentage of requirements that are met by at least one test. The effectiveness of a requirement is defined by whether or not a test exists to show that it performs. The same can be said for a test that is a component of your test schedule. The reliability of the test is decided by whether it was created to verify a requirement. Why do you require the test if it can’t be traced back to a requirement? As a Test Manager, you can keep an eye on these Key Performance Indicators every day and examine the importance of rejected requirements and tests. You can optimize the testing process by deciding how many test cases are being assigned to a requirement.

2. Set A Target Of Defects Fixed Per Day

Don’t forget to keep an eye on how fast the development team is operating to fix the issues you’ve brought to their information. The Defects Fixed Every Day Key Performance Indicators imply that your production team is meeting the “norm” for fixing defects and keeping the build going forward. 

3. Execution of Test Instances

This Key Performance Indicator just refers to the speed at which your test execution schedule is carried out. It doesn’t show you how good your build is; rather, it tells you how many tests are executed in total and what is the daily/weekly run rate of test execution. 

4. Tests that are automated 

We must acknowledge that this is a hard Key Performance Indicator to manage. As there are various perspectives on what to automate vs. what not to automate, as well as the costs of handling the automation of system test cases. In principle, the more automated testing you perform, the more likely you are to catch critical bugs included in your software development pipeline. We suggest starting small with this Key Performance Indicator and gradually improving it as the QA team expands and matures. Establish a goal of automating 20% of the test cases. Increase or decrease depending on the size of your team, resources, time, and other quantifiable determinants.

5. Active Defects

Responsive defect tracking is a straightforward Key Performance Indicator that you can keep an eye on regardless of many other Key Performance Indicators. When the Active Defects KPI is smaller, the outcomes are higher. Every software IT project has a specific number of flaws/defects. This Key Performance Indicator’s status could be new, available, or set, depending on the term “active.” In other terms, if the error is being “treated,” it is alive. You can define the threshold as a Test Manager based on historical proof from the IT projects you manage. If the threshold is 100 defects, 50 defects, or 25 defects, it will determine when it is acceptable and when it is not. Anything that surpasses your threshold is “Not OK” and should be flagged for necessary action.

6. Severe Flaws

We see far too many of our customers fixated on defect intensity levels. It’s an outstanding Key Performance Indicator to monitor, so ensure the team uses checks and balances when deciding the seriousness of a flaw. You should fix a threshold for this KPI after you’ve made sure all of the necessary checks and balances are in place. Count a defect’s Urgent or Very High status against this Key Performance Indicator. Raise a red flag if the cumulative count reaches ten.

7. Finalization of Development

Customers are King in today’s world, and this is at the heart of every company’s digital approach. We can no longer bear to be compartmentalized in our thought or organizational strategy to software quality assurance and performance in this day and age.

Orthodox ALM models from the past were not created for today’s continuous delivery model. To combat this old mindset, QA and testing managers must become completely immersed in the application development method, which requires keeping an eye on the delivery of user stories.

It’s not enough to solely “sit and wait” for a user story to be completed. Rather, we must observe the progress of a user tale, attend daily Scrum meetings, and openly discuss the risks that are emerging as crucial improvements to the application below test are made.


We hope that our accumulation of Key Performance Indicators helps you in determining what is most important to optimize in your QA and Testing department. Stick to these key Performance Indicators and add/subtract whatever works for you. 

Need some help in testing your product, software, or website?  We provide the testing services on-demand, serve with projects of any scale, and are ready to start with a few days’ advance notice. Choose to team up with a QA services provider like TestUnity. Our team of testing experts specializes in QA and have years of experience implementing tests with different testing software. Get in touch with a TestUnity expert today.


Testunity is a SaaS-based technology platform driven by a vast community of testers & QAs spread around the world, powered by technology & testing experts to create the dedicated testing hub. Which is capable of providing almost all kind of testing services for almost all the platforms exists in software word.

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